At Brook Food Services we view every client as unique, and pride ourselves on offering a service that is tailored to the individual needs of our clients. Our focus has always been on nurturing meaningful long-term partnerships, that are responsive to changing needs and that emphasise customer service, new product development, product integrity and traceability.
Each survey is fully transparent at all stages, with our clients given full access to all feedback. Once feedback is received and collated, we provide every client with an analysis of the report benchmarked against industry averages. The report is accompanied with a future action plan outlining steps to implement customer suggestions and improvements.
We are proud to say that we have 100% retention rate with our customers. We offer advise from the design and layout of their facilities right through to wholesome nourishing food with and empasis on quality and the well being of our customers.